Finding work for idle hands: making, baking and more.

More on money April 17, 2007

Filed under: money — lauravw @ 3:18 pm

After I posted about money management advice, I remembered a couple more important things that are essential to making your money go further.

One is complaining about things: if you’re not happy with a product or service, you should tell the relevant company about it. In England many people are too polite to make a fuss, but you don’t have to be impolite to get the standard of service you deserve and are paying for. This is particularly relevant if you travel by train – next time your train is last and you’re stuck sitting at the station waiting for it to arrive, go and ask for a copy of the train company’s complaint form. In most cases they are postage paid, so if you have a pen with you, you can get the form filled in and posted en route. You are entitled to compensation depending on the conditions of carriage of the train company responsible for that journey – last year I had a bad run of journeys with delays, football hooligans and other inconveniences, and I got compensation every time I wrote to complain.

The other thing to bear in mind is that if you don’t ask you don’t get. To put it another way: it’s always worth asking. I recently bought a dining table and was upset to see that soon afterward it was reduced by £60. At this point it had not yet been delivered, so I rang the shop in question and asked them if I could have it at the discounted price – and they said yes.

And if you’re in the UK and have paid bank charges for things like an overdrawn account in the last four years, make sure you’re claiming them back.


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